Tools

Remote Support Session Tool

If you cannot see the "Talk To Bill Live" button on this site you can download this tool and we can give you a session ID for support! Just RUN this program instead of saving!!


TBG Support Tool

This tool is to only be used when a technician asks you to use it. The technician must be physically at their desk to answer this program!



"The Bill Guy handles all of our computer needs at Emergency Services of Kansas, P.A., where I work. Anytime I've had computer issues, Bill has been there to take care of them for me. All I do is e-mail him or give him a call and he dials in to fix the problem for me. I know that whenever I call Bill, the problem will be fixed as quickly as possible. In fact, I've had him fix my personal home computer as well. Bill is very easy to work with, he always takes the time to explain what he's doing to our system and why, in a language anyone can understand, not some computer lingo. Even if you think your computer system is okay, I would recommend giving Bill a chance to check it over. More than likely, he will show you something that you didn't even know existed. I know that he does that daily for me. And you will have the peace of mind to know that your system is safe and secure, which is quite extraordinary, especially in this day and age."
- Melanie Watkins, Emergency Services of Kansas, P.A